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Animas Ping or Vibe Insulin Pump

This article assumes you have:

  1. An account– If you don’t have an account, ask your healthcare provider to send you an invitation to
  2. Installed the latest version of the Uploader – if you have not installed the Uploader, you can download the latest version at
  3. An Animas Ping or Vibe insulin pump.
  4. An Animas IR Cable (pictured below) – to read data from an Animas pump, you must use a custom USB-to-infrared cable. This is the cable that typically comes with the Animas pump.

1.     Connect your device

  • Connect the Animas IR Cable to your computer.
  • Launch the Uploader and log in to your account.
  • Confirm “Animas” is one of your Devices. You can change your devices by selecting “Choose Devices” from the menu under your name.Animas 1
  • Confirm the Uploader is set to the right time zone.
    Animas Upload
  • Disconnect your Animas pump and put it in Suspend mode.
  • Note: you must upload your pump within 15 minutes of suspending, or you will receive an error that the time does not match the pump. If this happens, you will need to unsuspend the pump and re-suspend before attempting to upload again.
  • Align the back side of the pump with the end of the IR cable. Ideally, the cable and the device will be a few inches apart. If the pump and the IR dongle are not communicating as intended, try turning the cable’s end onto its side, or raising the IR dongle to get the pump and cable into closer alignment.