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What Devices does Support & How Do I Request Support for a New Device?

This article assumes that you have:

  • An account – If you don’t have an account, ask your healthcare provider to send you an invitation to Advisor Pro.
  • The Uploader software on your computer. See this article for more info.


What devices does Support?

See Supported Devices list for a complete list of what devices Advisor supports. 

How do I request support for a new device?

Send us an email to . Include as much information about the device as you can, such as:

  • Company Name
  • Device Name
  • Device Model

If we have already received requests for this device, we will add your feedback to our tracking to inform prioritization of the work to add additional devices. If it is a request for an entirely new device, we will add it to our list of requested devices.

We do our best to support as many new devices as possible, and we prioritize adding support for new devices based on the number of requests we receive for a device.

If you need further assistance, contact DreaMed support:

MKT-12153, Last updated on: June 19, 2023